Policies & Trust
Accessibility Statement
Browntravels' commitment to an accessible website, the standards we work to, and how to tell us when something falls short.
Last updated 1 July 2026
Our commitment
Browntravels should be usable by everyone, including people who rely on assistive technology. We design and build the site with accessibility in mind from the start, and we treat accessibility problems as bugs to be fixed, not as nice-to-haves.
Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across the site.
What we have built in
Accessibility on Browntravels is not a bolt-on. The following measures are part of how the site is designed and developed.
- Keyboard navigation: every interactive element — menus, filters, favourites, forms and the cookie consent controls — can be reached and operated with a keyboard alone.
- Visible focus states: a clear focus indicator shows where you are on the page as you tab through it.
- Reduced motion: the site respects your operating system's reduced-motion preference, replacing animations and transitions with calmer alternatives.
- Alternative text: images carry meaningful alt text describing what they show, and purely decorative images are hidden from screen readers.
- Structure and semantics: pages use proper headings, landmarks and labels so screen readers can navigate them efficiently.
- Colour and contrast: text and interface elements are designed to meet WCAG AA contrast requirements in both light and dark presentation.
Known limitations
We are honest about the fact that a large editorial site is never finished. Some older content, third-party embeds or newly launched features may not yet meet our standard in every respect. When we find a gap — or when one is reported to us — we prioritise fixing it.
How we test
We check new features against WCAG 2.1 AA criteria during development, using a combination of automated tooling, keyboard-only testing and screen reader spot checks. Accessibility regressions identified in testing block release until they are resolved.
Tell us about a problem
If you encounter any part of Browntravels that is difficult or impossible to use with assistive technology — or you have suggestions for how we could do better — please email hello@browntravels.org with a description of the problem and the page where it occurs.
We aim to acknowledge accessibility reports within 3 working days and to fix confirmed issues as quickly as their complexity allows. Your reports directly shape our accessibility work, and we are grateful for them.